About Us

Fleet Complete is a proud member of the Powerfleet family. Powerfleet (Nasdaq: AIOT; JSE: PWR) is a global leader in the artificial intelligence of things (AIoT) software-as-a-service (SaaS) mobile asset industry. With over 30 years of experience, Powerfleet unifies business operations through the ingestion, harmonization, and integration of data, regardless of source, delivering actionable insights to help companies save lives, time, and money. Our people-centric approach empowers customers to achieve meaningful and lasting business improvements. Powerfleet serves over 2.6 million subscribers across more than 48,000 customers in 120 countries, with operations in every major continent.

About the Role
We are looking for a technically adept and solution-oriented AIoT & Telematics Solutions Engineer to join our growing team. This role serves as a critical link between Sales, Product, and Delivery, supporting the full lifecycle of Powerfleet’s AIoT and telematics offerings—from pre-sales consultation through implementation and post-sales support. You will play a key role in designing, deploying, and optimizing innovative solutions that leverage the power of artificial intelligence, IoT technologies, and telematics to drive real-world impact for our customers.

Key Responsibilities

Pre-Sales Support

• Partner with Sales to understand customer needs and tailor AIoT and telematics solutions that meet business and technical requirements.
• Participate in client-facing engagements such as discovery sessions, technical workshops, and product demonstrations.
• Develop technical proposals, create solution architectures, and lead proof-of-concept efforts.

Project Delivery

• Translate customer requirements into detailed Statements of Work (SoWs) and scalable technical solutions.
• Support implementation teams by configuring, integrating, and deploying AIoT and telematics platforms.
• Ensure timely and successful delivery in collaboration with Project Managers.

Post-Sales Support

• Serve as a technical point of contact for deployed solutions, providing ongoing troubleshooting and support.
• Facilitate training for customers and internal teams to drive adoption and usage.
• Gather customer feedback and identify opportunities for continuous improvement.

Cross-Functional Collaboration

• Work closely with Product Management to align customer use cases with product roadmaps and enhancements.
• Contribute to refining solution design processes, documentation, and best practices.
• Share insights from the field with Engineering and Product teams to influence future innovation.

Qualifications

Required

• Bachelor's degree in Engineering, Computer Science, or a related field.
• Minimum 3 years’ experience in a technical solutions role within AIoT, telematics, or a related domain.
• Solid understanding of IoT architectures, telematics systems, and cloud platforms (AWS, Azure, or GCP).
• Experience with API integration, data flows, and edge computing devices.
• Strong written and verbal communication skills with the ability to explain complex concepts clearly.
• Proven experience developing technical documentation such as SoWs, solution diagrams, and implementation guides.

Preferred

• Exposure to AI/ML-driven applications in IoT ecosystems.
• Experience with vehicle telematics, fleet management, or smart city technologies.
• Relevant certifications in cloud computing or IoT platforms.