About the Job

Powerfleet (Nasdaq: AIOT; JSE: PWR) is a global leader in the artificial intelligence of things (AIoT)-driven mobile asset Software-as-a-Service (SaaS) industry. With more than 30 years of experience, Powerfleet unifies business operations by collecting, harmonizing, and integrating data from any source, delivering actionable insights that help companies save lives, time, and money. Powerfleet’s focus goes beyond our data ecosystem and commitment to innovation; our people-centric philosophy empowers customers to achieve meaningful and sustainable business improvements. Powerfleet serves more than 2.6 million subscribers across over 48,000 customers in 120 countries, with commercial operations on every major continent.

About the Role

The Senior Sales Executive is responsible for driving revenue growth through the identification of new business opportunities and the management of customer relationships to ensure satisfaction. This role requires a strategic, results-driven sales professional who excels in prospecting, contract negotiation, and collaboration with internal teams to deliver exceptional service.

This role reports directly to the Regional Sales Manager and works closely with internal departments, including Sales Support, Installations, Finance, Customer Service, Training, and the Warehouse team.

Key Responsibilities

Sales and Business Development

• Identify and develop new sales opportunities through prospecting, networking, and client outreach.

• Conduct in-person and virtual meetings to assess client needs and recommend customized solutions.

• Maintain and grow a strong pipeline of potential clients, managing key accounts to ensure long-term success.

• Stay informed on industry trends, competitor activities, and market developments to identify new sales opportunities.

Customer Relationship Management

• Serve as the primary point of contact for clients, ensuring an exceptional customer experience.

• Build and maintain strong relationships through effective communication, follow-up, and ongoing engagement.

• Provide product updates, promotions, and opportunities aligned with clients’ business objectives.

Contract Negotiation and Management

• Lead negotiations to close contracts, ensuring mutually beneficial terms.

• Collaborate with internal teams to ensure proper contract compliance and execution.

• Align client needs with company capabilities to build sustainable business relationships.

Internal Collaboration and Coordination

• Work cross-functionally with internal teams to ensure the proper execution of sales, service delivery, and order fulfillment.

• Coordinate with Sales Support, Finance, and Warehouse teams to process orders and track inventory.

• Collaborate with technical and installation teams to confirm service requirements and address client inquiries.

Post-Sales Support and Customer Success

• Conduct post-sales follow-ups to ensure customer satisfaction and identify upsell opportunities.

• Address and resolve customer concerns by collaborating with the appropriate internal departments.

• Track customer engagement and maintain high retention levels.

Qualifications and Experience

• Education: Bachelor’s degree in Business, Sales, Marketing, or a related field.

• Experience: Minimum of 4 years of sales experience, preferably in B2B sales or the technology industry.

• Languages: Fluent in Spanish and English (both written and spoken).

• Technical Skills: Proficiency in Salesforce, Bitrix, and Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).

• Industry Knowledge: Deep understanding of sales cycles, contract negotiations, and best practices in account management.

• Travel: Willingness to travel as needed for client meetings and industry events.

• Tools and Equipment: Laptop and mobile phone provided by the company for business use.

Key Competencies and Soft Skills

• Sales Expertise: Ability to meet and exceed sales targets through strategic selling.

• Communication and Negotiation: Strong verbal and written communication skills with the ability to influence decisions.

• Customer-Centric Mindset: Committed to understanding and meeting customer needs.

• Problem-Solving and Decision-Making: Ability to analyze challenges and implement effective solutions.

• Time Management and Organization: Effectively manage multiple accounts and priorities.

• Collaboration and Teamwork: Ability to work well with cross-functional teams to enhance the customer experience.

• Adaptability and Resilience: Thrive in a competitive and fast-paced sales environment.